1 The Client
Bamboo LLC is a startup based in Chicago, IL. Founders have been in gaming café business and wanted to build a digital solution to retain and bring more customer.
2 The Challenge
Gaming cafes are very unique businesses, they are fast paced environment and customers are always looking for rewards and loyalty incentives. This was the problem clearly seen by the founders, they try to use a loyalty/reward program off the shelf. None of the existing platform had the features and functions specific to gaming cafe. Founders wanted to build a loyalty point of sale for gaming cafe that allows business owner the attract customers and reward them for repeat business. Mike and Rocky, founders
3 The Solution
We built a Web App, Mobile App and Backend
Simpalm is one of the best app development company in Chicago, we designed and developed a web application, two mobile apps and a backend server. The web app is used by store owners for managing customers, promotions and loyalty programs. They push promotions to customers via text messages. The mobile apps are found at gaming cafes and other gaming locations. One mobile app is for customers to check in and see their available rewards. The other mobile app is for location attendants and employees to manage customer profiles. The apps work together to create a seamless process and great experience for business owners to send promotions and for customers to enjoy playing.