Bamboo Rewards is a loyalty rewards program. Simpalm worked with Bamboo LLC to create an application used by clients and customers. The project included uiux design, mobile app development and backend development. The mobile apps are found at gaming cafes and other gaming locations. One mobile app is for customers to check in and see their available rewards. The other mobile app is for location attendants and employees to manage customer profiles. The web app is used by store owners for creating promotions to send to loyal customers. The apps work together to create a seamless process and great experience for business owners to send promotions and for customers to enjoy playing.
Bamboo Rewards apps have the following features:
- Business owners can create and send promotions to customers with accounts.
- Business owners can see location activity and performance with analytics.
- Business owners can customize rewards and prizes at each gaming location so customers can get the most out of the visit.
- Customers can create account to earn points when they visit a gaming location.
- Customer can see and redeem the rewards the unlock and promotions they have earned.
- Store attendants/employees can see which customers are signed into an account.
- Store attendants/employees can see customer profiles, redeem customer rewards, and send requests to make the customer VIP, offer the customer discounts, or ban the customer.
- Swift, Xcode for iPad Apps for business location
- EWA Progressive Web App, PHP, Codeigniter, Datatable
- AWS, EC2, RDS, HTML5, CSS3
Challenges and Solution.
- We were tasked with creating the apps in such a way that employees can provide instant assistance to customers so that customers can focus on gaming. To accomplish this, the apps were developed to constantly share instant updates.
- The customer facing app had to be fun and incentive customers to unlock new rewards. We added gamification to the app so customers can get in the spirit of gaming.
- Business owners wanted to reward loyal customers. We built a reward module in the platform so that business owners can give rewards to loyal customer.
- Business owners needed a web app that helped them manage their business strategy. The answer to this was to develop an analytics solution that met all their needs. Analytics was developed to inform business owners about the performance of each location.
App Screenshot Gallery.
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