Mobile and Web App Maintenance and Support Services.
Simpalm provides end-to-end maintenance and support services for mobile and web applications.
Whether you want to upgrade your app with the latest technology to overcome new challenges with application enhancement services or need to improve app security by bug fixing, Simpalm is there to help.
With Simpalm, you get the best mobile app support services to keep your app up to date with market challenges, technology shifts, and changing user needs.
We help several startups, nonprofits, enterprises, and many big brands to improve their app performance and monitor it. We offer dedicated mobile application maintenance and support services to our clients in the USA.
Our App Maintenance and Support Services.
App Monitoring
We monitor how your application is performing, from tracking server data to assessing app crashes and analyzing user feedback, as well as conducting security evaluations and App store management & monitoring. We also set a performance alert to detect and solve issues quickly to guarantee that your business operations and customers are minimally affected by downtime.
Bug Fixing
Sometimes an application has a lot of bugs during pre-release testing. We carry out regular maintenance tasks such as handling the source code, patches, releases, fixing crashes, and ensuring that your app stays bug free and provides complete support for interfaces and standard code.
App Enhancement
A successful product will progress steadily and continuously hold the attention of its users. The app needs regular enhancement based on the latest market trends, or else it will be replaced by newer and more innovative products. Simpalm offers best enhancement services for Android, iOS, Cross-platform, and Web apps.
App Support
We strive to make your mobile application user-friendly through our app maintenance and support services. From productivity enhancement and feature enhancement to regular functionality updates, we are committed to keeping your app up-to-date. Additionally, our services extend to deploying the app to app stores, providing customer support, and more.
Our Process of App Maintenance and Support.
L0This is the very first level of the App support and maintenance. This level is much of a self service where we develop, organize and maintain the guiding materials, knowledge base and basic questions chatbot ; using which users get their basic questions answered. Following bulleted items are covered in this level:
:
Guiding materials for users.- Product and technical information.
- Manuals, FAQs.
- Chatbots.
- Knowledge base with convenient search.
- Continuous maintenance of all guiding materials.
Who Do We Work For.
Startups
We provide focused cost-effective expertise so a Startup can hit the ground running before hiring an in-house development team.
Established Companies
Simpalm acts as a force multiplier, either augmenting established teams or taking on discrete projects. Simpalm’s organizational maturity meshes well with Established Companies’ processes and procedures.
Nonprofits
We have a rich history partnering with NonProfits, bringing technical expertise to the critical missions of NonProfits. Our analysts and managers have expertise explaining technical concepts to non-technical audiences.
Government
Simpalm has expertise in a panoply of technologies. We work with Government customers to choose solutions that meet strict security requirements, cost-effectiveness, and maintainability.
Health and Fitness
Simpalm’s Health and Fitness customers demand cutting-edge design and spare, target apps. Simpalm delivers a super user experience for this competitive market.
Fintech
The security concerns of Fintech coupled with ease of use requirements demands a company like Simpalm. We have some deep technical chops to handle security and the best UX designers in the market.
Logistics and Transportation
Simpalm understands the server-side architecture that’s required to build the types of heavy computing applications demanded by Logistics and Transportation applications.
Emerging Tech
Simpalm is a software company that employs technologists. Weaving emerging technologies like Artificial Intelligence, Machine Learning, and Virtual Reality into easy-to-understand applications is our bread and butter.
What Our Client Say About Us.
We appreciated their willingness to take on our project. Responsive and communicative, Simpalm welcomed the nonprofit project despite its limited budget, size, and scope. They collaborated well with in-house teams to develop an easy-to-use product.
Charlotte Perham
Vice President of Communications & Marketing at PHCC
The app reached over 1,000 downloads and received high praise from users due to its reliable performance. Simpalm’s dedication, responsiveness, and professional demeanor while meeting all deadlines made the engagement rewarding.
Asher Epstein
General Manager, VIVA Creative
Simpalm has delivered a high-quality app that's received a lot of excitement from users. Their team was very proactive, organized, and on top of tasks from start to finish, but it would be more ideal if they were locally based.
Reyhana Qreitem
CEO/Founder, MyCollegeConnect
Simpalm successfully delivered a product that has become the core element of business operations. The team features an abundance of relevant experience, making them an ideal vendor. They communicate well and provide timely updates, fostering a smooth engagement.
Ryan Boggs
VP, Financial Services Company
They were able to take a very abstract idea and build it into something tangible. Since its launch, the app has been downloaded by 500 plus times. The company is mostly impressed by how well the team was able to make their vision into robust digital product.
Anne Hiller Snively
Director Of Communications, ASRA
Simpalm delivered an app for a successful launch. Informed by industry expertise, the team guided the project with valuable insight to encourage product improvements. They provided a detailed overview of the process and simplified complex concepts.
John Kauffman
Founder, Real-Time app
Simpalm has developed a functional product, successfully bringing our ideas to fruition. Their methodical project management allows for constant communication and collaboration. Beyond their technical skills, they offer outstanding customer service.
Mike Damaschke
Owner, Bamboo Rewards
Simpalm was able to reproduce our apps for native Android and iOS, which was a breakthrough in many ways. We are extremely happy with the service and deliverables provided by Simpalm. They deliver wonderful mobile applications on tight timelines for very competitive pricing.
Bryan Stafford
President, AudiobooksNow
Our goal was to produce a social engagement app that was usable for iOS and Android. We interviewed a several companies and decided on Simpalm. I’m satisfied with their work. They’ve been a pleasure to work with. We have been working with them for three years.
Madeleine and Randy Mersky
Founder, Taptin App
Our Clients We’ve Worked With
