Keep your App Updated, Bug free and Competitive.
Mobile and Web App Maintenance and Support Services.
Our App Maintenance and Support Services.
App Monitoring
We monitor how your application is performing, from tracking server data to assessing app crashes and analyzing user feedback, as well as conducting security evaluations and App store management & monitoring. We also set a performance alert to detect and solve issues quickly to guarantee that your business operations and customers are minimally affected by downtime.
Bug Fixing
Sometimes an application has a lot of bugs during pre-release testing. We carry out regular maintenance tasks such as handling the source code, patches, releases, fixing crashes, and ensuring that your app stays bug free and provides complete support for interfaces and standard code.
App Enhancement
A successful product will progress steadily and continuously hold the attention of its users. The app needs regular enhancement based on the latest market trends, or else it will be replaced by newer and more innovative products. Simpalm offers best enhancement services for Android, iOS, Cross-platform, and Web apps.
App Support
We strive to make your mobile application user-friendly through our app maintenance and support services. From productivity enhancement and feature enhancement to regular functionality updates, we are committed to keeping your app up-to-date. Additionally, our services extend to deploying the app to app stores, providing customer support, and more.
Our Process of App Maintenance and Support.
L0This is the very first level of the App support and maintenance. This level is much of a self service where we develop, organize and maintain the guiding materials, knowledge base and basic questions chatbot ; using which users get their basic questions answered. Following bulleted items are covered in this level:
:
Guiding materials for users.- Product and technical information.
- Manuals, FAQs.
- Chatbots.
- Knowledge base with convenient search.
- Continuous maintenance of all guiding materials.
Who Do We Work For.
What Our Client Say About Us.
We appreciated their willingness to take on our project. Responsive and communicative, Simpalm welcomed the nonprofit project despite its limited budget, size, and scope. They collaborated well with in-house teams to develop an easy-to-use product that reaches a broad target a...
Charlotte Perham
Vice President of Communications & Marketing at PHCC
The app reached over 1,000 downloads and received high praise from users due to its reliable performance. Simpalm’s dedication, responsiveness, and professional demeanor while meeting all deadlines made the engagement rewarding.
Asher Epstein
General Manager, VIVA Creative
Simpalm has delivered a high-quality app that's received a lot of excitement from users. Their team was very proactive, organized, and on top of tasks from start to finish, but it would be more ideal if they were locally based.
Reyhana Qreitem
CEO/Founder, MyCollegeConnect
Simpalm successfully delivered a product that has become the core element of business operations. The team features an abundance of relevant experience, making them an ideal vendor. They communicate well and provide timely updates, fostering a smooth engagement.
Ryan Boggs
VP, Financial Services Company
They were able to take a very abstract idea and build it into something tangible. Since its launch, the app has been downloaded by 500 plus times. The company is mostly impressed by how well the team was able to make their vision into robust digital product.
Anne Hiller Snively
Director Of Communications, ASRA
Simpalm delivered an app for a successful launch. Informed by industry expertise, the team guided the project with valuable insight to encourage product improvements. They provided a detailed overview of the process and simplified complex concepts, which ensured a valuable eng...
John Kauffman
Founder, Real-Time app
Simpalm has developed a functional product, successfully bringing our ideas to fruition. Their methodical project management allows for constant communication and collaboration. Beyond their technical skills, they offer outstanding customer service — they are accommodating and...
Mike Damaschke
Owner, Bamboo Rewards
Simpalm was able to reproduce our apps for native Android and iOS, which was a breakthrough in many ways. It made the apps work more efficiently, and it gave us a codebase, which could be picked up by a different developer easily. They did a phenomenal job of translating ...
Bryan Stafford
President, AudiobooksNow
Our goal was to produce a mobile app that was usable for iOS and Android. It is a social engagement app as well as a mobile billboard for certain retail businesses. We did some background research. We wanted an expert team with background in social networking apps. That was i...
Madeleine and Randy Mersky
Founder, Taptin App
Our Clients We’ve Worked With
