What CMS Do Financial Companies in Chicago Use?

Around 10-12% of all businesses in the Chicago area belong to the finance sector, making it one of the largest categories on a local scale! And, as the digital era is booming on a global scale, the financial institutions in Chicago are done treating their websites like static brochures; they are building websites that can guarantee compliance, earn brand trust, boost user engagement, and navigate business growth.

This has been made possible by strategically choosing the right CMS platforms for building finance-based company websites and managing the content within. In this article, you will find a clear insight into the 5 top CMS platforms that Chicago-based financial companies have adopted for their operational efficiency and business outreach. 

1. Drupal

Drupal is one of the most popular CMS platforms being used by Chicago-based financial companies, mostly for its enhanced security, immense scalability, and regulatory compliance. Managing a high-traffic website with sensitive data becomes easier with the use of Drupal. Every financial institution in Chicago is expected to have interconnected digital ecosystems for providing seamless service accessibility to users, which Drupal can help you with! The API-first architecture of Drupal enables you to integrate your website with third-party systems like marketing tools or CRMs.

• Drupal’s market share among financial service companies in Chicago is continually growing. This shows a steady adoption rate among finance-based organizations for building their digital platforms. 
• Secure workflows, role-based access control, and security updates are key considerations that entice financial organizations in Chicago to trust Drupal for handling compliance-centric and sensitive customer information. 
• Drupal also extends its support through APIs and modules, enabling integration with third-party services such as customer portals, backend systems, analytics, and CRM, which are evidently crucial in financial tech environments. 
• Due to the permission systems feature of Drupal, enterprise teams can easily create and manage sensitive or regulated content while embedding it with controlled permissions. 
• Digital-first financial companies in Chicago, IL, are now leveraging the potential of Drupal 10, which offers improved performance, integration options, and security. 

2. Adobe Experience Manager

Adobe Experience Manager, or AEM, offers built-in GDPR compliance for establishing strong data protection and secure content delivery. The financial companies in Chicago have lowered their page management efforts by 90%, which has significantly increased their efficiency at managing maximum or frequent content changes, which the industry demands. Not just that, but AEM also supports seamless integration with Adobe Stack for optimizing customer journeys and personalized content delivery across multiple channels.

• AEM is strictly an enterprise-grade CMS platform, preferred mostly by established organizations willing to build secure and scalable digital experiences, including the key players of the financial services sector in the area. 
• A lot of banks, insurance agencies, wealth managers, and credit unions are core users of AEM. 
• Major financial brands like HSBC, JPMorgan, Prudential, and Chase are using AEM for delivering personalized customer experiences, ensuring enterprise-level security, robust asset management, and managing complex digital ecosystems. 
• Chicago-based financial companies leverage AEM’s DAM (Digital Asset Management) and personalization features to centralize their content, deliver tailored experiences, and enhance regulatory compliance. 

3. Kentico

Kentico Xperience is a dedicated CMS platform built for financial institutions, and Chicago-based companies are leveraging its maximum potential. This platform is built with features capable of helping businesses build strong relationships with their customers. As the financial institutions in Chicago are required to comply with regulatory requirements such as PCI DSS or GDPR, while also maintaining faster loading time and personalized user engagement, Kentico is built to be a one-stop solution!

• Kentico is notably powering around 12-15% of all Global Fortune 500 companies, including Chicago-based financial organizations. 
• Role-based access control, regular updates, and secure workflows of Kentico offer a secure architecture, which is ideal for securing sensitive financial information as well as regulated content. 
• Financial institutions are driving better conversions and engagement by using the automated marketing tools, user personalization, and user segmentation features. 
• The highest concentration of Kentico-based websites, when compared on a global scale, is located in the United States. 

4. Sitecore

Sitecore CMS is one of the most powerful enterprise-grade platforms in the domain, offering advanced personalization, marketing, and content management tools. A large percentage of financial service companies in Chicago have adopted Sitecore for establishing secure content delivery and creating personalized customer portals. The CMS also has a varied suite of products, such as Sitecore Experience, Content Hub, Send, and CDP, serving different applications specific to financial companies.

• Around 9% of all Sitecore websites represent banking, credit, and lending organizations, whereas 5% of them represent financial planning sectors. 
• A 2021 use case reveals that the Federal Reserve Bank of Chicago leveraged Sitecore CMS for modernizing its website and streamlining its content operations. Not just that, but mid-sized banks like IDB Bank also used Sitecore CMS in 2024 for content management and modernization. This shows the wide-scale footprint of Sitecore CMS across Chicago-based financial companies. 
• Sitecore offers brilliant marketing and personalization features for finance companies, which most of the other CMS platforms don’t support. 

5. Umbraco

Umbraco, as a CMS, stands out for its impeccable security features, backed with automated updates, technical assistance, scheduled penetration testing, and much more. Unlike the other CMS platforms, Umbraco has an adaptive and lightweight architecture, ideal for seamless content management and new feature integrations in adherence to regulatory compliance and market demands. Being built on the .NET framework, the security quotient is high with this enterprise-grade CMS. It prioritizes access control and data protection through regular updates.

• Umbraco is used for website content management across diverse industries; however, 12% of the implementations are from the finance, banking, credit, and lending sectors. 
• Barclays Bank, a financial institution in Chicago, has used Umbraco for building its client-facing portals, digital experiences, and content hubs. 
• Complex security, robust performance, and regulatory compliance are the common traits required by financial services companies, and Umbraco fulfils those needs. 

Conclusion

With this, you now have the 5 best CMS platforms that are being leveraged by Chicago-based financial companies, including mid-size and enterprise-grade institutions. As the digital era continues to evolve, the demand for scalable and secure CMS solutions will continue to rise among finance-based companies that deal with sensitive customer data, financial transactions, and more. Therefore, choosing the right CMS becomes a big decision prior to building your website!

Simpalm, being a leading web development company in Chicago, can help you with end-to-end CMS-based development solutions. Upon partnering with us, we will not just be helping you with picking the right CMS platform, but we will also build a digital product that aligns with your business goals, ensuring security, stability, and performance.